AI-Assisted COI Tracking

COI Tracking Software That Keeps You in Control

Stop chasing certificates of insurance by email and tracking expirations by hand. PINS automates collection, AI-assisted review, and renewals. Your team makes every decision.
  • Builds insurance requirements from your contracts
  • Reviews the endorsements behind every certificate
  • Vendors and brokers upload with no login

Bring a sample contract. We will build your requirements from it on the call.

PINS COI tracking dashboard showing compliance rate, AI-assisted review, and certificate management
Teams that keep COI tracking in-house
Outcomes

What changes when the chasing stops

PINS takes the repetitive work off your team so compliance stays current between audits.
  • 85%
    less admin time on COI tracking
  • 90%+
    ongoing vendor compliance
  • 3 to 1
    people managing COIs at Morley
Results reported by PINS customers. Read the Hummel Group case study.
Compare approaches

Three ways teams manage COI tracking

Manual control is reactive. Outsourcing creates lag. PINS gives you in-house control with automation.

Manual

Spreadsheets and inbox follow-up.

Best for: Low COI volume and simple requirements

  • Your team requests and chases every COI by hand
  • Your team makes every decision
  • Status lives in spreadsheets and inboxes
Tradeoff
Control
High
Speed
Low
Visibility
Low
Recommended

PINS

In-house control with automated follow-up.

Best for: Teams that want control without the manual work

  • Automation handles requests, reminders, and renewals
  • AI-assisted review returns findings. Your team makes every decision
  • Live status by vendor and project
Tradeoff
Control
High
Speed
High
Visibility
High

Outsourced

A third-party service runs the process for you.

Best for: Teams that prefer to hand off admin work

  • A third-party service collects and reviews documents
  • Review happens inside their process. Exceptions come back to your team
  • Status comes through provider reports
Tradeoff
Control
Low
Speed
Low
Visibility
Low
Not sure which model fits? Read the in-house vs. outsourced guide.

How PINS Works

How PINS automates COI tracking

Upload a contract once and PINS builds the compliance workflow. AI-assisted review checks every submission against your requirements. Your team makes every decision.
Initial Setup

PINS builds your requirements and sends requests

AI reads the contract and builds the insurance requirements. Your team can review and edit them at any time. PINS then requests COIs and endorsements from vendors and brokers.
Step 1

Vendor uploads documents

Vendors and brokers submit through a simple upload link. No login required.
Your team decides
Step 2

AI reviews. Your team approves.

PINS AI reads every COI and endorsement against your requirements and returns findings linked to the source language. Your team decides what happens next.
Step 3

PINS requests renewals

Automated reminders and follow-up requests keep compliance current. The cycle repeats at every renewal.
This is the workflow behind PINS, built for teams that want control without managing everything by hand. See every feature.

Support from people who know COIs

  • A dedicated implementation rep from day one
  • Onboarding in 60 or 90 days, based on your scope
  • The same rep stays your contact after launch
  • US-based support by phone or email, 8am to 4pm Pacific
I love PINS, the product, the team, I love the communication and how they immediately jump in to help when we need it.
Korbi Petersen Insurance Coordinator, Wells Construction

Customer results

What customers say about PINS

3 people to 1

PINS creates transparency, everyone is on the same page with compliance items. What used to take 3 people is now done by 1 person, which freed them up to take on other key initiatives like safety compliance and SDI programs.
Kendall Thornley Sr. Risk Specialist, Morley Builders

Outstanding customer service

The thing I love most about PINS is everything. [...] Our experience with PINS Customer Service has been outstanding, you can’t beat it!
Cyndia Ryan Risk Manager, C.W. Driver

FAQ

Common questions about COI tracking software

Still have questions? Talk to our team.

What is COI tracking software?

COI tracking software collects, reviews, and renews certificates of insurance from vendors, subcontractors, and other third parties. It replaces spreadsheets and inbox follow-up with automated requests, expiration tracking, and structured review against your insurance requirements. The best platforms also review endorsements, since the certificate alone does not confirm coverage like additional insured status. PINS is self-service COI tracking software, so your team keeps every approval decision while automation handles the chasing.

What is the best COI tracking software?

The best COI tracking software depends on your volume, your requirements, and how much control you want to keep in-house. Teams managing more than 100 vendors or subcontractors a year usually need dedicated software to stay ahead of expirations, endorsement issues, and renewal follow-up. Self-service platforms like PINS automate the repetitive work and keep compliance decisions with your team. Managed services handle review externally, which reduces internal work but puts a third party between you and your vendors. For a full breakdown, see Best COI Tracking Software in 2026 or compare PINS to other platforms.

Who needs COI tracking software?

Any organization that requires vendors, subcontractors, tenants, or service providers to carry insurance needs a way to collect and verify that coverage. General contractors, public agencies, airports, property managers, and insurance agencies are the most common users. The tipping point is usually when spreadsheets and email follow-up start missing expirations, endorsement issues, or audit requests. At that point, manual tracking creates more exposure than it prevents.

What is the difference between in-house COI tracking and outsourced COI management?

In-house COI tracking means your team runs the compliance program with software that automates collection, review, and renewals. You keep control of approvals, waivers, and exceptions, and you see status in real time. Outsourced COI management means a third-party service collects and reviews documents for you. That reduces internal work, but review and approvals happen inside their process, so exceptions that need your context come back to your team anyway. For a full breakdown of the tradeoffs, read the in-house vs. outsourced COI tracking guide.

Does our team keep control over approvals and exceptions?

Yes. PINS is self-service software, not a managed service. PINS AI reviews each submission and returns findings, and your team decides whether to approve, reject, waive, or request changes. Every decision is logged on the vendor record, so the history is ready at renewal and audit time.

Does PINS integrate with Procore or Vista?

Yes. PINS has native integrations with Procore and Vista by Viewpoint. In Procore, commitments flow into PINS, insurance status appears in Procore, and project managers get a direct link to the vendor record in PINS. In Vista, PINS supports AP vendor and subcontract workflows and writes insurance status back to support payment control. An open API is available for other systems.

How much does COI tracking software cost?

PINS pricing is based on the number of COIs you actively track at any given time. To see pricing for your program, share your email and annual COI volume on the PINS pricing page. Larger programs can request a custom quote.

How long does it take to get started with PINS?

Onboarding typically runs 60 or 90 days, depending on the number of vendors and requirement sets. A dedicated implementation rep guides setup from day one. That same rep stays your contact after launch. Support is US-based and available by phone or email, 8am to 4pm Pacific.

Stay ahead of COIs without all the chasing.

See how PINS works with your own contracts, vendors, and requirements.

PINS compliance record showing required policies marked compliant