PINS Privacy Policy

Pacific Insurance Network Systems ("Company," "We," or "Our") respects the privacy of Our customers and website visitors ("You," "Your," or "Yourself") and is committed to protecting Your privacy through Our compliance with this policy. This policy describes the types of information We may collect from You or that You may provide when You visit https://www.pinsadvantage.com, and Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies only to Our online activities and is valid for visitors to Our website regarding information shared with or collected by Us on this website. This policy does not apply to information collected offline or through other channels.

This policy applies to information We collect:

  • On this website.
  • In email, text, and other electronic messages between You and this website.

It does not apply to information collected:

  • By Us offline or through any other means, including any other website operated by Company or a third party.
  • By any third party, including through any application or content (including advertising) that may link to or be accessible from or through the website.

Please read this policy carefully to understand Our policies and practices regarding Your information and how We will treat it. If You do not agree with Our policies and practices, please do not use Our website. By accessing or using this website, You agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this website after changes are made constitutes acceptance of those changes, so please check this page periodically for updates. If You have questions about this Privacy Policy, contact us at info@pinsadvantage.com.

1. Consent

By using Our website, You consent to Our Privacy Policy and agree to its terms.

2. Children Under the Age of 13

Our website is not intended for children under 13 years of age. No one under 13 may provide any Personal Information (defined below) to or on the website. We do not knowingly collect Personal Information from children under 13. If You are under 13, do not use or provide any information on this website, register on the website, or provide any information about Yourself, including Your name, address, telephone number, email address, or any screen name or username.

If We learn We have collected or received Personal Information from a child under 13 without verified parental consent, We will delete that information. If You believe We might have information from or about a child under 13, please contact us at info@pinsadvantage.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information. See Your State Privacy Rights below for more information.

3. Information We Collect

We collect several types of information from and about users of Our website, including:

  • Your contact information, including name, company name, address, email address, and telephone number ("Personal Information"), when You register for an account.
  • Information You provide by filling in forms on Our website, including at registration, when subscribing to Our service, or when requesting further services including insurance documents and non-public information contained in them. We may also ask for information when You report a problem with Our website.
  • Information that is about You but does not individually identify You.
  • Records and copies of Your correspondence (including email addresses), if You contact us.
  • Your responses to surveys We might ask You to complete for research purposes.
  • Your search queries on the website.

We collect this information:

  • Directly from You when You provide it to us.
  • Automatically as You navigate the site, including usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

4. How We Use Your Information

We use the information We collect to:

  • Provide, operate, and maintain Our website.
  • Provide You with information, products, or services that You request from us.
  • Fulfill any other purpose for which You provide it.
  • Improve, personalize, and expand Our website.
  • Understand and analyze how You use Our website.
  • Develop new products, services, features, and functionality.
  • Communicate with You, directly or through a partner, for customer service, updates, notices, and marketing and promotional purposes.
  • Send You emails.
  • Find and prevent fraud.
  • Carry out Our obligations and enforce Our rights arising from any contracts entered into between You and us, including for billing and collection.
  • Any other purpose We may describe when You provide the information, or with Your consent.

5. Log Files

This website follows a standard procedure of using log files. These files log visitors when they visit websites, as part of hosting services' analytics. Information collected includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly click counts. This information is not linked to anything personally identifiable. It is used to analyze trends, administer the site, track user movement on the site, and gather demographic information.

6. Disclosure of Your Information

We may disclose aggregated information about Our users without restriction. We may disclose Personal Information We collect or You provide:

  • To Our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties We use to support Our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pacific Insurance Network Systems' assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
  • To fulfill the purpose for which You provide it.
  • For any other purpose disclosed by us when You provide the information, or with Your consent.

We may also disclose Your Personal Information:

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply Our terms of use and other agreements, including for billing and collection purposes.
  • If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Pacific Insurance Network Systems, Our customers, or others, including exchanging information with other companies and organizations for fraud protection and credit risk reduction.

7. Cookies and Web Beacons

Like any other website, We use cookies to store information, including visitor preferences and the pages a visitor accessed. This information is used to optimize the user experience by customizing Our web page content based on visitors' browser type and other information.

8. Google DoubleClick DART Cookie

Google is a third-party vendor on Our website. It uses cookies, known as DART cookies, to serve ads to Our site visitors based on their visits to Our website and other sites on the internet. Visitors may decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at https://policies.google.com/technologies/ads.

9. Our Advertising Partners

Some advertisers on Our site may use cookies and web beacons. Each of Our advertising partners has its own privacy policy for how it handles user data:

10. Our Web Services Partners

Some web services partners on Our website may use cookies and web beacons. Each has its own privacy policy for how it handles user data:

11. Advertising Partners' Privacy Policies

You may consult the list above to find the privacy policy for each advertising partner of this website. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons in their advertisements and links appearing on Our website, which are sent directly to users' browsers. They automatically receive Your IP address when this occurs. These technologies are used to measure the effectiveness of advertising campaigns and to personalize the advertising content You see on websites You visit.

Note that Our website has no access to or control over these cookies used by third-party advertisers.

12. Third-Party Privacy Policies

Our website's Privacy Policy does not apply to other advertisers or websites. We advise You to consult the respective privacy policies of these third-party ad servers for more detailed information, including their practices and how to opt out of certain options.

You can choose to disable cookies through Your individual browser options. Detailed information about cookie management with specific browsers can be found on each browser's respective website. If You disable cookies, You might not get the full features of Our website.

13. State Privacy Rights (Do Not Sell My Personal Information)

State consumer privacy laws may provide residents with additional rights regarding Our use of their Personal Information.

Under the CCPA, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data collected about them.
  • Request that a business delete any personal data about the consumer that it has collected.
  • Request that a business that sells a consumer's personal data not sell that data.

If You make a request, We have one month to respond. To exercise any of these rights, contact us at info@pinsadvantage.com.

Colorado, Connecticut, Virginia, and Utah each provide their residents with rights to:

  • Confirm whether We process their Personal Information.
  • Access and delete certain Personal Information.
  • Data portability.
  • Opt out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide residents with rights to:

  • Correct inaccuracies in their Personal Information, taking into account the nature of the information and the purpose of processing.
  • Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, contact us at info@pinsadvantage.com.

14. GDPR Data Protection Rights

We want You to be fully aware of Your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request copies of Your personal data. We may charge a small fee for this service.
  • The right to rectification. You have the right to request that We correct any information You believe is inaccurate, or complete information You believe is incomplete.
  • The right to erasure. You have the right to request that We erase Your personal data, under certain conditions.
  • The right to restrict processing. You have the right to request that We restrict the processing of Your personal data, under certain conditions.
  • The right to object to processing. You have the right to object to Our processing of Your personal data, under certain conditions.
  • The right to data portability. You have the right to request that We transfer the data We have collected to another organization, or directly to You, under certain conditions.

To exercise any of these rights, contact us at info@pinsadvantage.com.

15. Data Security

We have implemented measures designed to secure Your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of Your information also depends on You. Where We have given You (or You have chosen) a password for access to certain parts of Our website, You are responsible for keeping this password confidential. We require that You not share Your password with anyone.

Unfortunately, transmission of information via the internet is not completely secure. Although We do Our best to protect Your Personal Information, We cannot guarantee the security of Personal Information transmitted to Our website. Any transmission of Personal Information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures on the website.

16. Children's Information

Another part of Our priority is protecting children while they use the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity. pinsadvantage.com does not knowingly collect any personally identifiable information from children under the age of 13. If You believe Your child provided this kind of information on Our website, We strongly encourage You to contact us immediately, and We will do Our best to promptly remove such information from Our records.

17. Changes to Our Privacy Policy

It is Our policy to post any changes We make to Our Privacy Policy on this page. If We make material changes to how We treat Our users' Personal Information, We will notify You by email or through a notice on the website. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for ensuring We have an up-to-date, active, and deliverable email address for You, and for periodically visiting Our website and this Privacy Policy to check for changes.

18. Contact Information

To ask questions or comment about this Privacy Policy and Our privacy practices, contact us at info@pinsadvantage.com.