AI COI Review

AI COI Review That Reads Every Endorsement

Tracking expiration dates is the easy part. Each COI can come with 40 pages or more of policy forms and endorsements, and one line of restrictive wording can limit who is covered. PINS AI reads every certificate and endorsement against your requirements, shows its reasoning and the page it came from, and your team makes the final compliance decision.
  • Every endorsement read in full, automatically
  • Answers coverage questions built from your own contracts
  • 99%+ of AI findings confirmed by customer reviewers

Bring a sample contract. We will build your requirements from it on the call.

PINS AI Assistant showing a red X on a blanket additional insured endorsement that limits coverage to parties with a direct written contract, with reasoning and a link to the source page

How it works

How the AI review works

The AI handles the reading. Your team handles the judgment.
  1. PINS AI

    Reads the documents

    PINS AI reads the certificate, every endorsement in full, and any supporting documents the vendor uploads, down to the actual policy wording.

  2. PINS AI

    Answers all questions

    It works through custom review questions set up from your contracts and risk program, checking each requirement for that specific contract.

  3. PINS AI

    Shows its reasoning

    Every answer comes back as pass, fail, or needs review, with the reasoning behind it and a link to the exact page in the document.

  4. Your Team

    Your team decides

    Your team confirms the result, marks items non-compliant, or waives them. Nothing is auto-approved.

Custom review questions

Your contracts decide what the AI checks

A generic checklist misses what your contracts actually require. PINS AI answers custom review questions (called linked questions in PINS) built around your contracts and your risk program. That puts your risk team's expertise into every review, so coordinators and department staff can catch issues without an insurance background. Our team sets the questions up with you during onboarding, and your team can add or edit them at any time.
  • Written in plain English, like “If limits fall short, does an umbrella policy cover the difference?”
  • Set by document, by endorsement, or by policy
  • Red flag questions catch restrictive language, like privity of contract wording that limits additional insured status to parties with a direct contract

Your team decides: What the AI looks for and what counts as compliant.

Creating a custom review question in the PINS AI Assistant, asking whether an umbrella or excess policy covers any limit shortfall

Endorsement review

Automated endorsement review that reads the actual wording

A form number tells you which endorsement was attached. The wording tells you what it covers. PINS reads every endorsement automatically, checks it against your contract, and identifies issues. Your team makes the final compliance decision.

  • Additional insured: confirms ongoing and completed operations coverage, including whether a CG D3 81 meets a CG 20 10 and CG 20 37 requirement
  • Primary and non-contributory and waiver of subrogation: confirms the wording your contract requires
  • Restrictive language: red flag questions identify wording like privity of contract limits
Which endorsements should you require?
PINS AI Assistant confirming a CG D3 81 endorsement provides coverage equivalent to CG 20 10 and CG 20 37, with reasoning and page references

Your team decides

AI identifies the issue. Your team decides what is acceptable.

Not every finding is a deal breaker. A small vendor on a low-risk job may not need the same limits as a site contractor, and a broker may offer wording that still works for your program. PINS gives your team the finding and the reasoning, then leaves the decision to the people who know the contract and the risk.

  • Accept the finding and request a revised endorsement from the broker
  • Waive requirements as needed to keep projects on track, with a note on the record
  • Mark an item compliant when your team reads the wording differently
  • Set custom permission roles, so department staff can approve while risk keeps waivers and final sign-off

Your team decides: Every approval, waiver, and override is logged on the vendor record.

PINS compliance status options: mark compliant, mark non-compliant, or waive requirement, with the Risk Manager's decision logged on the record

Built to be checked

Why you can trust the results

AI should assist insurance review, not make every compliance judgment for you.

99%+

of AI findings confirmed by customer reviewers without changes

Based on PINS customer review data

  • Every answer shows its source

    Each result includes its reasoning and a link to the exact page, so your team can verify it in seconds.

  • Unclear means needs review

    When the AI cannot confirm coverage, it marks the item for review instead of returning a false pass.

  • Nothing is auto-approved

    Your team marks every requirement compliant, non-compliant, or waived.

  • Every decision is logged

    Who reviewed what, and when, stays on the vendor record for audits.

More efficient document review

The email automation tools help us keep up with a large volume of subcontractor communications and the AI assistant helps us review insurance documents more efficiently.
Judy Anderson Office Manager
Kemp Bros Construction

FAQ

Common questions about AI COI review

Still have questions? Talk to our team.

What is AI COI review software?

AI COI review software reads certificates of insurance, endorsements, and supporting documents and checks them against your insurance requirements. PINS AI answers custom review questions built from your contracts, shows the reasoning behind each answer, and links to the page it came from. Your team makes the final compliance decision.

What is endorsement review software?

Endorsement review software reads the endorsements attached to a certificate of insurance and checks their wording against your contract requirements. A certificate shows that coverage exists, but the endorsements decide who is covered and how. PINS reads the actual wording on additional insured, primary and non-contributory, and waiver of subrogation endorsements automatically, identifies restrictive language, and leaves every decision to your team.

What endorsement issues can PINS identify?

PINS identifies additional insured endorsements that do not cover the parties or operations your contract requires, including completed operations. It checks for primary and non-contributory and waiver of subrogation wording, and red flag questions identify restrictive language, such as privity of contract wording that limits coverage to parties with a direct contract. You can also add your own review questions by document, by endorsement, or by policy, and every finding links to the source language.

Does a certificate of insurance prove additional insured status?

No. A certificate of insurance is issued for information only and does not change the policy, so a checked additional insured box only shows that the status was reported. The endorsement attached to the policy is what creates additional insured status and defines its scope. That is why PINS reviews the endorsement wording as well as the certificate.

Can PINS tell whether a CG D3 81 meets a CG 20 10 and CG 20 37 requirement?

Yes. When a vendor sends a blanket form such as CG D3 81 instead of the CG 20 10 and CG 20 37 your contract names, PINS AI reads the actual wording and confirms whether it provides equivalent coverage for ongoing and completed operations. The finding shows its reasoning and links to the page where the wording appears. Your team reviews the finding and makes the call.

Does PINS review blanket additional insured endorsements?

Yes. Blanket endorsements extend additional insured status to parties the named insured is required to add by written contract, so the wording matters more than the form number. PINS AI reads the blanket wording and checks it against your requirements. Red flag questions identify wording that limits coverage to parties with a direct contract, a common restriction in blanket forms.

Should I trust AI to review COIs?

Trust it the way you would trust a careful first reviewer: check its work. PINS AI shows the reasoning and source page for every answer, marks anything it cannot confirm as needs review, and never auto-approves. Your team confirms each result before it counts.

How accurate is AI for COI review?

99%+ of PINS AI findings are confirmed by customer reviewers without changes, based on PINS customer review data. Because every answer cites its source, your team can check any result in seconds.

For why that distinction matters when evaluating any COI platform, see AI in COI Tracking: How Much Should the AI Decide.

Can AI reliably read COIs without manual verification?

PINS AI reads documents reliably, but PINS is built so your team still verifies the outcome. Each result includes the reasoning and a link to the exact page, so verification takes seconds instead of a full read of the document. That keeps a person accountable for every compliance decision.

How do you validate AI outputs in COI review?

Open the linked page and compare it to the AI’s reasoning. PINS shows which document and page each answer came from, so reviewers can confirm, mark an item non-compliant, or waive it. Every decision is logged on the vendor record.

Can AI review endorsements, not just certificates?

Yes. PINS AI reads the actual language in each endorsement and checks whether it provides coverage equivalent to what your contract requires, including additional insured for ongoing and completed operations, primary and non-contributory, and waiver of subrogation. It also identifies restrictive language, such as privity of contract wording that limits additional insured status to parties with a direct contract. Your team makes the final compliance decision.

Is AI COI review fully automated?

The reading and review run automatically. The decisions do not. PINS AI reads each document and identifies issues, and your team marks each requirement compliant, non-compliant, or waived. For more on where that line should sit, see AI in COI Tracking: How Much Should the AI Decide.

Can we control what the AI checks for?

Yes. PINS AI answers custom review questions set by document, by endorsement, or by policy. Our team builds them with you during onboarding based on your contracts and risk program, and your team can add or edit them at any time.

Does our team need insurance expertise to use PINS AI?

No. The review questions are set up once from your contracts and risk program, with help from our onboarding team. PINS AI then applies them to every submission and explains each finding in plain English, so coordinators and department staff can catch issues and send them back to the vendor. Your team still makes the final compliance decision.

See the AI review your own documents

Bring a sample contract and a COI. We will build your requirements and show you how PINS AI reviews them on the call.

Insured Profile Page showing insurance policies in compliant status